CCPA targets 27 eateries over illegal service charge | India News

NEW DELHI: The Central Consumer Protection Authority (CCPA) – the country’s apex consumer protection authority – has initiated suo motu action against 27 restaurants for mandatory levy of ‘service charge’ despite guidelines issued by it against the same, which have been upheld by Delhi high court. Besides directing these restaurants to immediately refund consumers, CCPA…

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‘How to Win Friends and Influence People’ author Dale Carnegie’s 7 rules to be charismatic and influential

Your body language speaks louder than your words or tone when talking to others. And so, Carnegie says one should hone their body language to appear more charismatic. Stand tall (shoulders back, no slouch), uncross arms (welcoming), lean slightly in (engaged), hold steady eye contact (trust, not stare-downs). Mirror subtly (they cross legs, you do…

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